KiwiWhale Support

Contact KiwiWhale

Need help with a generation, credits, API access, affiliate questions, business inquiries, or a model request? Send a message and include enough detail so we can understand what happened.

Email contact@kiwiwhale.com

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Support

Questions about credits, generations, outputs, API keys, failed jobs, downloads, or account access.

Business

Partnerships, providers, model onboarding, enterprise use, or other business requests.

Affiliate

Referral partnerships, creator partnerships, company referrals, and affiliate program questions.

What to include

For faster help, include the model name, what you were trying to create, any error message, and a screenshot if something did not work as expected.

Generation issueModel used, prompt/settings, job status, and what went wrong.

Billing or creditsEmail used, approximate time, and what charge or credit issue you see.

API helpEndpoint, model name, request type, and the error response if available.

Model requestThe provider/model name, use case, pricing link if known, and why it should be added.